How are the features different between plans?
All plans allow for daily automatic backups, monitoring, and restores without limitation. The main difference is that with the Shogun plan you are allowed the option of a concierge restore. A concierge restore is when our developer team takes personal time to oversee the process of your restore from beginning to end to ensure its success.
What if I want to switch plans?
Switching plans is easy! At any time you have the option to upgrade to a different plan through the customer dashboard when you log in.
What about a free plan?
CodeGuard offers a 14 day free trial on all of our current plans. Feel free to signup and test our service to see if it's the right fit for you or your company. If it isn't, no hard feelings! You can cancel at anytime.
How does payment work with the plans?
The Ninja (Personal) plan is the only plan billed on an annual basis. The Ronin, Samurai, and Shogun plans are all billed on a monthly basis. For each plan, you will not be billed until your 14 day free trial is complete!
How much storage do I get with each plan? How long are backups stored?
The Ninja plan allows you to have one website for up to 5 GB of storage for that site. For an additional $5.00 per month per site though, you can add up to 10 websites total with the Ninja plan. The Ronin plan allows for 12 websites and up to 50 GB of space. The Samurai plan allows you to have up to 25 sites and a total account storage limit of 125 GB. The Shogun plan allows you to have up to 100 sites and a total account storage limit of 500 GB. When it comes to determining how large your account is, the number of backups that you have does play a part. CodeGuard currently has two backup retention settings to choose from. You can choose to only keep 90 days of backup history for all of your websites (good setting for saving space), or keep your entire backup history.
Can I backup multiple websites?
Yes, you can! Multiple websites can be backed up with CodeGuard, and if you have more than two or three, we highly recommend the Ronin, Samurai, or Shogun Plans. These plans are feature rich with tools for managing and overseeing multiple backups for different clients, and are intended for small businesses, designers, developers, and agencies.
How do I set up a White Label account?
For those with the Ronin, Samurai, or Shogun plan getting a white label account set up is easy. After purchasing or upgrading to one of these plans a "Branding" link will appear in your Settings drop-down when you are logged in. On your White Label Settings page you will be able to enter a custom subdomain (ex: yourcompany.codeguard.com), upload a logo to replace the CodeGuard logo in the dashboard, enter an email address in case your clients need to contact you, and enter a Support Center URL for when your clients need troubleshooting assitance. When your clients log in through your subdomain they will only see your branding in the dashboard, giving you full control over the experience!
Do you have a WordPress plugin?
Yes! For those using WordPress we have a WordPress plugin for daily automatic website/database backups and automatic restore. Setup takes less than 1 minute.
Do you backup databases?
Yes, we do. You have several options in backing up your databases. CodeGuard can connect directly to your MySQL database, typically through Port 3306, or by tunneling over SSH with your FTP credentials or different credentials.
How does it work?
A mysqldump command is executed each time we retrieve the database content. Most MySQL databases are not large enough to create noticeable server load.