How To Get Help

Below, you will find all the different ways that we are here to help make sure you have the best CodeGuard experience possible! Our Support Center and FAQ page are full of helpful information. In case you aren’t able to find help there, you can always submit a support ticket or give us a call!

Support Center

All of our support articles are available in our Support Center. To access these helpful articles, visit codeguard.com/support.

Support Tickets

To submit a support ticket, you will need to log into your CodeGuard account and click “Support” at the top of the screen. You will be brought to the internal support portal. While you’re here, feel free to search or browse our support articles as your question might just have an answer here! If you still can’t find the answer to your question, click “Submit a request” at the top of your screen.

If you are already logged into your CodeGuard account, you can also access the Support Center directly to create a support ticket.

You can also submit a support ticket by email at [email protected].

Phone Support

We offer phone support for all sales questions as well as support for plans purchased through CodeGuard.com. If you receive your billing invoice from your hosting provider or another third party, please contact them first for assistance.

The support phone number is 1-866-604-6431. Our phone support hours are Monday-Friday from 9:00AM-5:00PM Eastern Time.

Frequently Asked Questions

There is also some helpful information available on our FAQ page to help with any pre-sales or account help questions.

If your question isn’t listed here, please don’t hesitate to reach out to us by any of the methods above, and someone from our support staff will be happy to help.