How To Get Help

Below, you will find all the different ways that we are here to help make sure you have the best CodeGuard experience possible! Our Support Center and FAQ page are full of helpful information. In case you aren’t able to find help there, you can always submit a support ticket or give us a call!

Support Center

All of our support articles are available on our Support Center. To access these helpful articles, log into your CodeGuard account and click the “Support” link at the top of your screen.

If you are already logged in, you can also access the Support Center directly.

Support Tickets

To submit a support ticket, you will need to log into your CodeGuard account and click “Support” at the top of the screen. This will direct you to the Support Center. While you’re here, feel free to search or browse our support articles as your question might just have an answer here! If you still can’t find the answer to your question, click “Submit a request” at the top of your screen.

If you are already logged into your CodeGuard account, you can also access the Support Center directly to create a support ticket.

We require you to log into your CodeGuard account before submitting a support ticket to authenticate your access to your CodeGuard account, adding an extra layer of security to your CodeGuard account. This ensures that you receive the most personal, safe and secure support experience possible.

Frequently Asked Questions

In case you’re not able to log into your CodeGuard account to access these features, please visit the FAQ page to help with any pre-sales or account help questions.

If your question isn’t listed here, please don’t hesitate to call us at 1-866-604-6431, and someone from our support staff will be happy to help.

Phone Support

We offer phone support for all sales questions as well as support for plans purchased through CodeGuard.com. If you receive your billing invoice from your hosting provider or another third party, please contact them first for assistance.

The support phone number is 1-866-604-6431. Our regular phone support hours are Monday-Friday from 9:00AM-5:00PM Eastern Time. We also have an engineer on call 24/7 for emergency restore-related issues at this number.